Privacy Policy.
This is the Privacy Policy for the Bluegum Dubbo and its related entities (collectively and individually referred to herein as Bluegum Dubbo, we, us or our). Our postal address is 109 Cobra St, Dubbo, NSW 2830 Australia.
Our commitment to privacy of personal information
We are committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws. This document sets out our policy for managing personal information and is referred to as our Privacy Policy.
What we know about you from visiting our website
Our web server automatically records general information about your visit — server address, date and time, pages accessed and documents downloaded, the previous site visited, and the type of browser used. We may make these details available to third parties for the sole purpose of providing analysis of website traffic. We use information from visitors to improve content and analyse what pages people visit. Cookies are only used where required for website functionality; disabling cookies should not affect your overall experience. We do not collect or store personal/private information in cookies originating from our website. However, Facebook and Google provide third party analytical services.
Google analytics and remarketing
Google Analytics transmits website traffic data to Google servers in the US. Google remarketing technology displays relevant content based on pages viewed, using cookies that do not record personal information. By using this website you consent to Google’s processing per Google’s data protection policy (google.com/intl/en/policies/privacy/). Opt out via tools.google.com/dlpage/gaoptout.
Facebook conversion tracking pixel
We may use Facebook Advertising, Facebook Pixel Re-Marketing and communications. Collected data remains anonymous to us, but is saved and processed by Facebook, which may connect it with your Facebook account (see facebook.com/about/privacy/). Opt out via your Facebook account settings.
Social media
We use interfaces with social media sites (Facebook, Instagram, LinkedIn, Twitter and others). If you “like” or “share”, review that service’s privacy policy.
Links to third party websites
We are not responsible for the content or privacy practises of third party websites.
How and why does Bluegum Dubbo collect and use your information
We collect personal information directly from you when you contact us, raise a query or complaint, sign up to a mailing list, or engage in business activities. Purposes may include: responding to requests for information and general enquiries; informing you of activities and events; responding to enquiries and complaints; when you apply for a career with us. Types collected: name and contact details and other relevant information.
Research
From time to time we engage in research and collect data in an anonymised form, including data from overseas providers/research institutions on our behalf (generally anonymised).
Third party suppliers
We collect and record personal information about contractors/subcontractors (and potential ones) and their representatives supplying goods/services to us.
If you apply for a career with Bluegum Dubbo
We collect name, contact details, qualifications and work history (generally directly from you), may collect from third parties (e.g. referees), and before offering a position may collect tax file number, superannuation info and background-check info (e.g. police clearances, working with children checks).
Your address
We don’t know your email unless you give it. We’ll only record it if you send us a message. If you supply email/postal address we might send info on new projects/events; to opt out email bookings@patriciacoffee.mom.
Images
If you attend an event we manage/deliver, we may take images or audio-visual recordings identifying you and use them for promotional purposes.
Marketing
You consent to us using your personal information to send you information including promotional material about us, our products/services and those of third parties, now and in the future, by direct mail, telemarketing, email, SMS and MMS. To unsubscribe email bookings@patriciacoffee.mom or click “unsubscribe” in an automated mailout.
Sensitive information
In limited circumstances we may collect sensitive information (e.g. health information if you are injured at an event, in an emergency or with your consent).
Can you deal with us anonymously
You may remain anonymous or use a pseudonym where lawful and practicable. Sometimes we require your real name (e.g. career applications). If you choose not to provide personal information we may not be able to provide requested information/products/services.
How do we hold information
We aim to keep your personal information secure — reasonable steps to protect from misuse, interference, loss, unauthorised access/modification/disclosure; destroy/de-identify info no longer required. Physical security (locks, security systems), computer/network security (firewalls), SSL/HTTPS encryption wherever possible.
How do we use and disclose your information
We may use it internally and share with people/organisations who need it as part of working with us — internal divisions/business units/departments; organisations/individuals who assist us in providing products and services on our behalf; representatives, agents or contractors appointed in the ordinary operation of our business (data storage/processing, printing, mailing, marketing, planning and product/service development).
Who has access to your information
We do not share except per this policy or as permitted by the Privacy Act (incl. APPs), and we do not sell your personal information to anyone. Some information may be disclosed/transferred/stored/processed/used overseas (incl. USA and UK) — you consent to this without us being responsible under the Privacy Act for such use/breach.
How can you access or seek correction of your personal information
Email bookings@patriciacoffee.mom to request access (no charge to request, but may be charged for reasonable time/expense in compiling). Let us know of errors/discrepancies or changed details and we’ll take reasonable steps to correct/update. We may decline requests in certain circumstances per the APPs and will give reasons.
What should you do if you have a complaint about the handling of your personal information
Contact us any time by emailing bookings@patriciacoffee.mom. We’ll consider your questions/concerns/complaint, may ask for more info and the outcome you seek. If we can’t respond within one (1) week we will do our best to let you know.
How changes are made to this Privacy Policy
We may amend this Privacy Policy from time to time, with or without notice. This Privacy Policy was last updated on 23 January 2024.
Contact
Privacy enquiries can be directed to:
Bluegum Dubbo
109 Cobra St, Dubbo NSW 2830 Australia
bookings@patriciacoffee.mom
(02) 6882 0900